About Acumen Software

Established in South Africa 2006 Acumen Software is a field service solution used to optimise workforce and asset management by empowering organisations with a user-friendly mobile software solution. We are present in South Africa and in Europe in the Republic of Ireland (through sister company Forcelink™ Solutions Limited), and represented throughout the world through strategic partners, these include Asia, North and South America, and Australasia.

About our Consultancy and Field Service Solution

Acumen software is a consultancy and asset management & workforce management software solutions provider established in 2006. We provide mobile software solutions for asset management and workforce management to organisations with dispersed and distributed assets, taking complex arrays of scenarios and providing a simple mobile management solution in response. We operate across several major industries, with customers including the Department of Energy, City Power, City of Cape Town, Eskom South Africa and other large organisations around the world.

Alongside our specialised asset management systems and workforce management software, we specialise in the creation of mobile software solutions to fit our customer’s asset management and workforce management needs. Our bespoke mobile software solutions are another main branch of our product line-up. With our team of individuals having nearly 20 years of average experience, the company is able to tackle any problem thrown at us.

Similarly, Acumen’s combined expertise in business enables us to provide world-class business consulting and advisory services. Strategy development, business case development, benchmarking & best practices and financial projections are just a selection of potential services within our asset and workforce management software.

What we do

Asset & Workforce Management Software Experts

Here are just a few of the areas that we focus on:

  • Asset & Workforce management software implementations
  • Field service solutions / Mobile software solutions
  • Outage management implementations
  • Network modelling
  • Asset data audits
  • CMMS implementations
  • CRM implementations
  • BI solutions implementation
Technology Enablers
  • Electronic communication with field workforce
  • Customer interaction with web/sms/email solutions
  • Proactive reporting & notifications
  • SLA & workflow escalation enablers
  • Network modelling and fault analysis
  • Telemetry integration
  • Project information consolidation & analysis
  • Regulatory & financial reporting
Software Developers
  • Databases
    • Oracle
    • MySQL
  • Java
    • J2EE (Enterprise Web applications)
    • J2ME (Java mobile phone applications)
  • Reporting Tools
    • Jasper reports
    • Open reports
  • Products developed:
    • Forcelink (Mobile Workforce Management)
    • PPMI (Project Portfolio Management)
    • Fault Reporting (Electrical fault management)
    • Web Fault Logging (Customer fault reporting portal)
    • Visio Electrical Schematic Builder
System Implementers & Integrators
  • Programme & Project management
  • Change management
  • Business analysis
  • System configuration & Customisation
  • Interfaces: batch & real-time
  • Data take-on
  • Training & documentation
Business Consulting / Advisory Services
  • Strategy development
  • Business case development
  • Benchmarking & best practices
  • Financial projections
  • Field data capture
  • Asset maintenance policy & strategy development
  • Maintenance, Repair & Operations(MRO)

Strategic Business Partners

Gijima logo - Acumen Software workforce management software strategic partner
Deloiette logo - Acumen Software mobile software solutions strategic partner
Dimension data - Acumen Software mobile software solutions strategic partner
Accenture - Acumen Software mobile software solutions strategic partner
PWC - Acumen Software mobile software solutions strategic partner
Eon Consulting - Acumen Software workforce management software strategic partner
Siemens - Acumen Software workforce management software strategic partner