About Us

Acumen Software (Pty) Ltd was established in South Africa 2006. A level 1 AAA+ BEE (Black Economic Empowered) company present in South Africa and in Europe in the Republic of Ireland (through sister company Forcelink™ Solutions Limited), and represented throughout the world through strategic partners, these include Asia, North and South America,  and Australasia.

About Us

Acumen software is a consultancy and software solution provider established in 2006. The company provides solutions to organisations with dispersed and distributed assets, taking complex arrays of asset management and providing a simple management solution in response. The company operates across several major industries, with customers including the Department of Energy, City Power, City of Cape Town, Eskom in South Africa and other large organisations around the world.

Alongside their specialised asset management systems, Acumen Software specialises in the creation of software solutions to fit their customer’s needs. Bespoke software development is another main branch of Acumen’s product line-up. With their team of individuals with nearly 20 years of average experience, the company is able to tackle any problem thrown at them.

Similarily, Acumen’s combined expertise in business enables them to provide world-class business consulting and advisory services. Strategy development, business case development, benchmarking & best practices and financial projections are just a selection of potential services.

What we do

Work & Asset Management Experts
  • Work management implementations
  • Outage management implementations
  • Network modelling
  • Asset data audits
  • CMMS implementations
  • CRM implementations
  • BI solutions implementation
Technology Enablers
  • Electronic communication with field workforce
  • Customer interaction with web/sms/email solutions
  • Proactive reporting & notifications
  • SLA & workflow escalation enablers
  • Network modelling and fault analysis
  • Telemetry integration
  • Project information consolidation & analysis
  • Regulatory & financial reporting
Software Developers
  • Databases
    • Oracle
    • MySQL
  • Java
    • J2EE (Enterprise Web applications)
    • J2ME (Java mobile phone applications)
  • Reporting Tools
    • Jasper reports
    • Open reports
  • Products developed:
    • Forcelink (Mobile Workforce Management)
    • PPMI (Project Portfolio Management)
    • Fault Reporting (Electrical fault management)
    • Web Fault Logging (Customer fault reporting portal)
    • Visio Electrical Schematic Builder
System Implementers & Integrators
  • Programme & Project management
  • Change management
  • Business analysis
  • System configuration & Customisation
  • Interfaces: batch & real-time
  • Data take-on
  • Training & documentation
Business Consulting / Advisory Services
  • Strategy development
  • Business case development
  • Benchmarking & best practices
  • Financial projections
  • Field data capture
  • Asset maintenance policy & strategy development
  • Maintenance, Repair & Operations(MRO)

Strategic Business Partners