Acumen Software’s Forcelink Mobile Solutions is a mobile-first field services ERP (SaaS) solution that has been driving work management innovation since 2006. Acumen’s commitment to reshaping the work management software space positioned Forcelink ahead of its time—offering industries a mobile-native, cloud-based solution when most ERP providers were still focused on expensive on-premise systems.
While mobile ERPs gained traction in the 2010s with the rise of smartphones, tablets, and cloud computing, Forcelink was already delivering efficient, dynamic and cost effective solutions to organisations on the move, across multiple industries.
In 2004 when Acumen’s founders initially predicted an upcoming, global shift to mobile focused SaaS solutions, they were met with scepticism and resistance. Undeterred, they pressed on with the development of Forcelink, and their persistence soon paid off. By the time other ERP providers began embracing mobile technology, Forcelink had already established itself as a leader in the field.
Acumens founders and visionaries, Joao Zoio, Peter Hellberg and Kennedy Mogotsi, purpose-built Forcelink for the mobile, enabling organisations to unlock a scalable, cost-effective and accessible system to optimise their field operations.
In a landscape dominated by technology giants IBM, Oracle, Microsoft, SAP and the likes, Forcelink distinguishes itself with a highly configurable, user-centric approach to work management, that is easier and faster to implement into any organisational systems.
While other ERP providers are still striving to develop fully functional, all-inclusive solutions for the mobile, often resulting in multiple user apps to address various organisational needs, Forcelink has been building a powerful all-in-one system focused on centralising operations and enhancing efficiency for their clients.
Championing the phrase, "mobile at work", Forcelink connects geographically dispersed field teams, assets, and customers for enhanced field services management on the move, elevating service quality, response time, customer satisfaction and business revenue across multiple industries.
Its rapid deployment strategy minimises unnecessary steps and remains agile during deployment, reducing implementation time to a matter of weeks.
Forcelink’s level of configurability allows the system to be truly tailored to the specific needs of each organisation. From utilities to forestry, telecoms, security, facilities, healthcare and more, Forcelink provides specialised solutions for each organisation, along with the continued support from industry experts.
As a standout mobile ERP, Forcelink empowers municipalities and urban service providers to better connect with citizens through integrated platforms like My Smart City. By facilitating seamless interactions between residents, businesses, and service providers, it drives community engagement, satisfaction, and growth.
Designed to adapt to cutting-edge technological advancements and scale to meet growing industry demands, Forcelink is a solution for a modern world, that ensures its clients are prepared for the challenges and empowered for the opportunities of tomorrow.
Although it may seem safer to rely on ERP giants that have been around for years, true value lies in the ability to deliver measurable results, adapt to the unique needs of a business, and remain at the forefront of technological advancements.
Forcelink is more than just software — it is a strategic partner committed to driving operational excellence and sustained growth.